Effective date: October 21, 2026.
Who is responsible
Company: MING SHAN (HONG KONG) CO., LIMITED
Email: MSHK_Group@outlook.com
Address: UNIT 903D, 9/F., CAMERON COMM CENTRE, 458-468 HENNESSY ROAD, CAUSEWAY BAY HONG KONG
Information you provide
We process your account email and username, securely hashed password, billing details, order contents, status, download records and support correspondence. Do not include sensitive personal information in game or support fields. We do not request full card details or payment-provider passwords.
Technical and cookie information
WordPress and WooCommerce use essential cookies for login, account security, cart contents and checkout sessions. Server logs can contain IP addresses, browser information, requested URLs and error details. The store does not currently enable advertising trackers, third-party behavioural analytics or a marketing newsletter. Blocking essential cookies can prevent login or checkout.
Why we use information
We use necessary information to manage accounts, keep the bag intact, process and verify orders, supply paid downloads, respond to requests, prevent misuse and maintain required transaction records. We do not sell personal information. We do not use purchase or support details for unsolicited marketing.
Payment and service providers
When an active payment integration is used, the payment provider processes payment information under its own privacy terms. We receive the information needed to reconcile order status and refunds. Hosting, email or technical service providers may process data needed to operate the store when those services are configured. Information may be processed outside your location; protections depend on the relevant service arrangements and applicable rules.
Storage and access
We limit administrative access and use account permissions and protected download routes. We retain account information while the account is in use, and order records for the period necessary for support, accounting, fraud prevention and applicable obligations. Support records are retained only as needed for the enquiry and related recordkeeping. No system can guarantee absolute security.
Your requests
You may request access, correction, export or deletion of your information by contacting MSHK_Group@outlook.com. We may need to verify account ownership. Some transaction records may need to be kept for legal or accounting reasons. Deleting an account can affect access to prior downloads; keep your own permitted backup.
Children
The store is intended for purchasers able to enter a contract. We do not knowingly request personal information from children without appropriate authorisation. A parent or guardian can contact us about a child’s information.
Offline games
The supplied offline editions do not send gameplay data to us or require a third-party account. Game state is kept in the current session and resets when the game is reloaded. The website’s free previews run in your browser.
Updates and contact
Updates appear here with a revised effective date. Contact us about this policy or a privacy concern using the email above.